Questions we hear in the corridor.

Choose a salon, pick services, select a live slot and pay. You will receive a confirmation with a booking code.

No. Slots are locked in the database so only one booking can succeed.

We reconcile Razorpay in the background. Open the app and your pending booking will resume.

Cancellations inside the salon window are refunded to your wallet. Outside the window, the published policy applies.

After a visit is completed, the salon balance increases minus commission. Request payouts above the minimum amount.

No. One phone number maps to one account. Use a different number if you need both roles.